What is Corporate Communication?

Corporate communication is the set of methods companies use to communicate with a variety of external and internal audiences, including customers, employees, stakeholders, the media, public and regulatory bodies. There are three main branches of corporate communications, including management communications, marketing communications, and organizational communications, all of which work together to create a strategic approach to a firm’s overall communications. In addition to meeting the communication needs of these corporate communication units, corporate communication, which has evolved into a discipline where all areas other than these areas are managed with strategic initiatives, covers all communication activities that companies create for the purposes and targets they set both inside and outside the company in order to increase their brand visibility and efficiency. It can also be expressed as a sub-branch of communication. Therefore, it can be said that corporate communication itself and its purpose are multifaceted. Many firms try to create a communication strategy that promotes a particular brand, minimizes inconsistencies with a firm’s identity, creates internal and external support, and coordinates effectively with stakeholders. If effective, corporate communications strategies can have the potential to increase a firm’s profitability, consumer engagement and longevity within its industries. With this purpose in mind, firms create corporate communications departments overseen by senior executives who serve as primary decision makers in managing a firm’s overarching strategy. Thus, thanks to these communication processes, which are managed with a definite understanding of sustainability in companies, primary goals such as increasing the efficiency of the company and becoming an institution liked by the target audience are realized. Thanks to this two-way communication and relationship discipline, the company can take a more active role in the competitive environment, which has become the biggest driving force in today’s constantly renewed and growing economic system, even for manufacturers, service providers and even end users.